Frequently Asked
Questions

  • What is NAVIC?

    NAVIC is a South African company born out of a need to provide Intelligence to security providers in the largest Private Security Industry in the world. NAVIC provides an ecosystem of ANPR related products and services specifically suited to Law Enforcement by mimicking the processes adopted by SAPS.

  • How is NAVIC sold?

    See pricing at www.navic.cloud/pricing/.

  • What is NAVIC Cloud?

    NAVIC Cloud is a secure centralised system to provide various tools to the security industry specifically related to vehicles. NAVIC Cloud forms the central system to tie together the various components, tools, functions, processing, equipment, and people and structures to implement the Visec Cloud Ecosystem.

  • What is The NAVIC Cloud Ecosystem?

    The core of the NAVIC Cloud Ecosystem is a set of tools, functions and infrastructure to provide a near-real-time active and dynamic system in place to address crime and criminal behaviour. Many alternative services are borne from this core provision.

  • How does NAVIC Cloud achieve this?

    NAVIC Cloud pulls together best practices, tools, data and people such that South African citizens and communities in general can work together with Law Enforcement structures such that they can rapidly respond to Intelligence and act to apprehend criminals and protect lives and property. This is achieved by mimicking proven methodologies from SAPS and adopting their best practices.

  • Is NAVIC Cloud Secure and Stable?

    YES! We have spent almost all our technical resources in 2019 specifically to ensure the security and stability of NAVIC Cloud. Security is like mowing the lawn, the job is never finished. It is with this in mind that NAVIC has commissioned the development of the next generation system and structure with security and privacy as its core requirement such that we can move our PoPI Act compliant (Protection of Personal Information) system to GDPR (Data Protection Act to the EU General Data Protection Regulation) compliance. NAVIC sets the standard in the Industry for adherence to Standards and compliance.

  • What is the PoPI Act?

    The Protection of Personal Information (POPI) Act promotes the protection of personal information by public and private bodies and had been signed into law in 2013. It is expected to come into effect during 2019 after which organisations will have two years to comply. See http://www.justice.gov.za/inforeg/docs/InfoRegSA-POPIA-act2013-004.pdf

  • What is GDPR?

    The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU). See https://en.wikipedia.org/wiki/General_Data_Protection_Regulation

  • Is NAVIC Cloud Tamper Proof?

    No system is completely tamper proof? That is why NAVIC Cloud has implemented special precautions in order to ensure the least likelihood of tampering. We have further implemented a structure preventing the deletion of ANY data and utilising immutable logs and methodologies to ensure that any changes to or access to data is not only traceable but alerts are actively sent to custodians on which to act.

  • Alert Room Services?

    NAVIC provides the NNOC (National NAVIC Operations Centre) being a 24×7 manned facility for the real time management, human intervention, verification, and otherwise support of NAVIC Cloud and its Operations. NAVIC provides the ability for customers to run their own “Operations Centre”, either centrally or distributed, and provide NAVIC’s “Alert Room” set of functions such that our client can monitor their camera infrastructure and implement their own policies and information distribution/propogation as they may choose.

  • Role of Custodians?

    NAVIC Cloud has a built in human Intervention function in order to provide a verification function to check legal compliance in the use of NAVIC Cloud. The Custodians act as an independent body to ensure this compliance and are provided with a set of tools in order to be alerted or and the ability to check whether users are utilising NAVIC Cloud legally, and the ability to determine via immutable logs the activities of any and all users, including system administrators or software maintenance engineers.

  • Who checks the “checkers”?

    Under NCMISS the community appoints a structure to be able to monitor the activity of the Data Custodians to ensure that they too are accountable.

  • Can I load a vehicle?

    Anyone can apply to join NAVIC Cloud (see www.navic.cloud/registration/ ) and thereby be of service to their community. Alternatively contact your local Neighbourhood Watch (NHW) administrator, Community Policing Forum (CPF) administrator, or local SAPS Station. Ask them to load your vehicle associated with a crime – See “How do I load a vehicle?” below

  • How do I load a vehicle?

    Once you have identified a crime the best is to report it and get a case number and related details from a SAPS Station. Should urgency dictate that you do not have the above, then you’ll be doing an “Urgent Load” in which case you have 48 hours to get and load this detail. Contact a NAVIC Cloud registered individual (see above) and provide date/time, location and type of offence. Also provide an accurate description of the vehicle including make, model, colour, year of first registration, Number plate, and VIN number if possible. If available provide the case number,  Police Station where the case was lodged, the Investigating Officer’s Rank and Name and phone number, and any Instructions the Officer requests should we find the vehicle.

    Please note that you will be held liable, and subject to prosecution should you act to misuse or abuse NAVIC Cloud as stipulated in the various stringent terms stipulated.

  • How do we best benefit from NAVIC Cloud?

    For communities, connecting a network of ANPR cameras monitoring the entry points to your neighbourhood, and then subscribing to the NAVIC Cloud ANPR Licenced Services (see www.navic.cloud/pricing/) ensures that the authorities are alerted to wanted vehicles in your neighbourhood. This provide a complete transparent and automatic shield around you

    For business, shopping centres, Municipalities, private landlords, business parks, and the like, you are too able to benefit by this NAVIC Cloud ANPR Licenced Services.

    Security / Armed Response Companies placing ANPR cameras connected to NAVIC Cloud cause the community members to move to you through your investment into the community and the provision of proactive tools to keep that community safe.

  • What is the relationship between Visec and NAVIC?

    NAVIC (Pty) Ltd, previous called Visec Sub Sahara (Pty) Ltd, is a company that purchased the largest and original ANPR (Automated Number Plate Recognition, also known as LPR) footprint of cameras and associated system/software and all rights thereto, the “Visec” brand, and an existing network of clients, users, and cameras providing intelligence services to the security industry in Sub Saharan Africa and specifically South Africa. We have outgrown the very limiting and “two-dimensional” services provided by the Visec ANPR system. NAVIC represents our vision which far exceeds the basic structure and service provision that was Visec.

  • What is NCMISS?

    NCMISS is NAVIC Cloud’s (NC) adoption of the MISS (“Minimum Information Security Standards”) being the Act approved by parliament on the 4th December 1996 ratifying the requirements by organisations/structures handling confidential and secure information while ensuring “the secrecy and therefore security measures” of this information (see https://www.right2info.org/resources/publications/laws-1/SA_Minimum%20Information%20Security%20Standards.pdf). The NCMISS, without confidential Annexures, can be found here www.navic.cloud/ncmiss/

  • What is PSIRA?

    PSIRA is an Organisation brought into being by an act of parliament in order to establish a body for the regulation of Security providers in South Africa. We find it strange that NAVIC is the only company that provides ANPR Services to be PSIRA registered. See – https://www.psira.co.za/

  • What is SASSETA?

    SASSETA is the education and training quality assurer for the South African safety and security industry. The primary objective of this authority is to regulate the private security industry and to exercise effective control over the practice of the occupation of security service provider in the public and national interest and in the interest of the private security industry itself. This sub-sector is regulated by PSIRA who enacts its mandate from the Private Security Industry Regulation Act 56 of 2001. Within the private security sector special skills will be driven by the environment where IT is playing an increasing central role in the provision of effective security services. See – https://www.sasseta.org.za/

  • What is NQF Level 5?

    SAQA (South African Qualifications Authority) dictates the NQF (National Qualifications Framework) consisting of 10 levels divided into three bands; Levels 1 to 4 equate to high school grades 9 to 12 or vocational training, 5 to 7 are college diplomas and technical qualifications, 7 to 10 are university degrees. See https://en.m.wikipedia.org/wiki/South_African_Qualifications_Authority